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Grand Geneva Resort & Spa offers a variety of lodging options for a unique getaway.
Grand Geneva Resort & Spa offers a variety of lodging options for a unique getaway.
How many courses are available?
We have 36-holes of championship golf on The Brute and The Highlands.
The magnificent Brute, at over 7,000 yards, is one of the most challenging layouts in the Midwest and is considered one of Wisconsin's best golf courses. Enhanced with 68 bunkers and huge rolling greens, averaging over 8,000 square feet, this par-72 golf course is perfectly manicured and immaculately maintained.
The Highlands is a Scottish-inspired, links-style course, complete with a beautiful landscape of scenic hills, trickling creeks and lush foliage. It was originally designed by Pete Dye and Jack Nicklaus, and transformed in 1996 by Bob Cupp. The Brute and The Highlands both offer four sets of tees to play from, making our experience more enjoyable for golfers of all skill levels.
How do I book a tee time?
Prices for The Brute and The Highlands will vary based on the demand for certain tee times. Instead of paying one rate all season long, dynamic pricing offers a variety of pricing options, whether your priority is price or time. You will always find the best available rate online for members, resort guests and public play, and you can customize your search by time or price. Book Tee Times
What does the tee time price include?
All rates include cart fee, complete use of practice facility with range balls, club storage, GPS yardage system and locker room facilities.
May we have five in a group?
We are unable to accommodate groups of five. There are only two golf carts available for each tee time. We would divide you into a group of three and a group of two, and you would be allocated two separate tee times. It is our aim to fill every tee time, so other golfers may be assigned to your group.
Can I use the driving range?
If you are a Club Member, a Golf Academy member or have a tee time that day, the use of all practice areas is complimentary. Hotel and resort guests can utilize any of the practice areas all day, but only after checking in at the Golf Shop and paying a practice fee. Public use of the putting green, the short game area and the range itself is limited to after 5pm only and also requires check in and a practice fee to be paid in the Golf Shop.
Are children able to golf?
Kids 17 and under can golf free with a paying adult Monday-Thursday or $59 if no adult is playing and $59 with a paying adult Friday-Sunday. Juniors must have a driver’s license in order to drive a cart.
Is walking permitted on the course?
Everyone golfing at Grand Geneva must use a golf cart. This keeps the pace of play flowing. A unique feature of our carts is the GPS system that provides yardage and course information on your cart. The cost of the golf cart is included in the greens fee.
What is the tee time cancelation policy?
48 hours prior to the date and time of the tee time. You will be charged the full amount of your booking for failure to cancel within the time allotted.
What happens if the tee time I want is unavailable? Can I join a waitlist?
Yes, you can join our waitlist, and we will notify you if your preferred tee time opens up.
Is there a golf course dress code?
Proper golf attire is required with no denim, please. Shorts must be hemmed. Collared shirts are required. Please note that tank tops and cutoffs are not permitted. Thank you!
Where is the Golf Shop?
The Golf Shop is located east of the Main Lodge. Drop off your golf clubs in front of the Golf Shop, then park your car in the golf parking lot next to the Driving Range.
How do I schedule a Golf lesson?
Call (262) 248-2556 to schedule a lesson with our PGA Golf Professional who can help you improve your ability and skills, leading to length and consistency in your golf game.
Are rental clubs available?
Yes. Daily rental sets for men's righthand and lefthand, stiff and regular, and women's sets.
Are Golf Memberships available?
Yes. We offer annual memberships and 10-pack golf cards.
How do I plan a golf outing for my group?
We can assist you in planning a one-of-a-kind golf event, from clinics with our resident pros, to innovative tournaments with prizes and pre/post parties. We host groups of 12 to 300. Call (262) 245-7645 to plan your event or complete this online inquiry form.
May I use the practice areas if I don't have a tee time?
Access to all of the Grand Geneva practice areas is now reserved only for our playing guests, resort guests, our Club Members and our Golf Academy members until 5pm every day. (Range is closed on Tuesdays at 4pm). This policy includes the practice range, the short game area and the putting green. The general public may use any of these areas after 5pm for a practice fee of $20, and the range may be off of the mats periodically at this time.
Where is The Mountain Top?
Broadly speaking, the Mountain Top is located just outside of Chicago in the beautiful, snowy countryside of Lake Geneva, Wisconsin. Once you arrive at the resort, The Mountain Top is located east of the Main Lodge and The Brute and The Highlands Golf Courses. Check out our resort map for a more visual look!
How do I buy a lift ticket?
You must buy your lift ticket online in advance of arriving at The Mountain Top . The lift ticket provides you entry to The Mountain Top and access to the ski lift for as many rides as you can enjoy. Lift tickets are valid on dates chosen only. Once an online sale is finalized, you will receive an email confirmation containing a confirmation number to be redeemed at the outdoor window or indoor kiosk.
Can I cancel my lift ticket after purchase?
Advance purchase lift tickets are non-refundable unless The Mountain Top is closed on the date of visit. A credit voucher will be issued if this happens. Please contact ski@grandgeneva.com for more information.
Can I rent skis or snowboards?
Yes. High-quality equipment is available for rental including the latest in technology, Dynastar Shaped Skis, which allows the skier to progress rapidly. Lange full buckle boots are available for adults and rear-entry children’s boots, offering easy entry and warmth. Also available: Burton Snowboards with step-in or strap bindings. Boot sizes range from children's 9 to adult 15. Snowboard sizes range from children’s 13 to adult 14. Adult and children's cross-country rentals are available on a limited basis. Rentals must be purchased online and must be purchased at the same time as you purchase your lift ticket. Rental equipment availability is limited and must be reserved in advance.
Can I schedule a lesson?
Guests of all ages can schedule lessons online. We provide a safe and fun learning experience for skiers and snowboarders of all ability levels. 90-minute private, semi-private and group lessons are available. PSIA certified instructors are trained on the latest skiing techniques and offer individual attention to encourage both beginners and advanced students. All lessons should meet outside at The Mountain Top by the Ski School flag meeting place located on the west end of the Chalet at the base of The Prairie magic carpet. No walk-in lessons are available. All lessons must be reserved at least 48 hours in advance. Lift tickets and rentals are not included in the lesson price.
What is the cancellation policy for lessons?
Cancellation of your lesson must be made before 5pm, 48 hours in advance of your purchased lesson time, to obtain a full refund. Rescheduling of your lesson must be requested 48 hours in advance and will be based upon availability.
How do I plan a ski outing for my group?
We can assist you in planning a special winter sporting event for your group. Groups of 15 or more receive special lift tickets and rental rates. Call (262) 245-7576 to plan your event or complete this online inquiry form.
Do I need to create a guest profile?
Every guest participating in any winter activity at The Mountain Top needs to create a guest profile. This needs to be updated annually for each guest.
Do you allow pets at The Mountain Top?
With the exception of service animals, The Mountain Top at Grand Geneva does not allow pets indoors or outdoors at the ski hill. The front desk team at Grand Geneva can assist you with local kennel information.
What if I didn't get a confirmation email for my lift tickets?
If you do not receive a confirmation email with a QR code to be scanned, then you do not have valid lift tickets. All completed transactions will receive a confirmation email with a QR code.
Can I use a Marcus Gift Card at The Mountain Top?
Marcus gift cards can't be used toward season passes, lift tickets, rentals or lessons. Gift cards may be used toward retail purchases and food and beverage at The Mountain Top as well as toward overnight accommodations or any of the recreation or dining at the Main Lodge or Timber Ridge.
How many lifts are at The Mountain Top?
There are three chairlifts and two carpet lifts.
Do you have a terrain park?
We have a six-acre terrain park with a dedicated lift. The terrain park is open weather permitting. Check daily conditions for status.
What are the mountain stats?
We have over 30 acres with 21 runs at The Mountain Top. A 211' vertical along with three chairlifts, two carpet lifts, a six-acre terrain park with dedicated lift and night skiing highlight the resort.
Is the spa open to the public?
Yes. WELL Spa + Salon is available to day visitors, as well as members and resort guests. Day passes are complimentary for resort guests or with a spa or salon service (up to a $50 value). Otherwise, day passes may be purchased based upon availability. Call 262-249-4750 to reserve.
Are reservations required for spa services?
Yes. To ensure availability, spa reservations at WELL Spa + Salon should be made several weeks in advance.
Can I request a male or female therapist?
Yes. When scheduling your treatments you may request a male or female therapist. All of our staff is professionally trained to ensure modesty and comfort during your service.
Can I bring my child to the spa?
WELL Spa is an adult-oriented facility for ages 18 and older. For guests under the age of 18, a parent or legal guardian must complete a Liability Form. Parent or guardian is requested to remain at WELL Spa for the duration of the service. You are welcome to enjoy a service yourself or take advantage of our amenities while you wait. The main locker room facilities, which include the sauna, steam and whirlpool, are only available to guests 18 and over.
For guests under the age of 16, a parent or legal guardian must be present in the room at the time of a massage or body treatment. You may schedule a side-by-side or duo massage, or you may quietly observe from a stool in the corner of the room. For guests under the age of 16, a parent or legal guardian must be in the building during a facial.
How do I make an appointment?
Call (800) 558-3417 to schedule your appointment or book online and a reservationist will confirm your appointment. Please be sure to call when reserving spa services less than 72 hours in advance. We strongly recommend you make your spa reservations well in advance of your visit. A valid credit card will be required to reserve spa appointments.
What is the cancellation policy?
Please cancel appointment(s) at least 24 hours in advance to avoid being charged a 100% cancellation fee. No-show appointments are charged at 100% of the service(s). Arriving late for a service appointment will result in shortened service duration.
When should I arrive for my spa service?
Please check-in at the spa reception desk at least 30 minutes prior to your first scheduled appointment. Unfortunately, late arrivals may not receive an extension of scheduled treatments. Arriving late for service appointments may result in shortened service duration.
What should I bring to the spa?
You will be provided with a robe and slippers to change into before your spa treatment. What should you wear under the robe? That is up to you. Our spa therapists are well-trained in all appropriate draping techniques and will only expose the portion of your body that is being treated at the time.
Do I need to tip the spa therapists?
For your convenience, a 20% service charge will be added to your bill for all services and packages. This service charge will be distributed to the spa therapists and support staff who served you during your spa experience. You may adjust this service charge to reflect your level of satisfaction.
Where can I eat at the spa?
The WELL Spa Tranquil Lounge provides guests with mid-day dining in the comfort of your spa robe. A special spa dining menu is available for guests to choose from during your visit to WELL Spa. Bridal and special occasion menus are also available. VIEW MENU
What does a fitness membership come with?
All memberships come with full use of the facility along with fitness classes and special resort-wide discounts.
Do you have a monthly billing option?
Yes, members can set up a monthly payment plan.
Do you have personal trainers?
Yes, we have very knowledgeable fitness staff who can assist you with all of your personal fitness needs.
Do you have lockers available to use for members?
Yes, all members are able to use one of our electronic lockers while at WELL Spa + Salon + Fitness Center.
Can I bring a friend for the day if I am a member?
Yes, all members can bring a guest for a fee of $10 Monday through Thursday and $20 Friday, Saturday, Sundays and Holidays.
Can I bring in my children if I am a member?
No, the WELL Spa + Salon + Fitness Center is a 16+ facility so children under this age will not be permitted to use the facility.
What if I purchase a membership and then for some reason I am unable to utilize it for a long period of time?
All annual spa members may freeze their membership one time during the course of the membership for illness, extended vacation or other personal reasons deemed appropriate for a minimum of thirty days and not to exceed four months. The total days that the membership is frozen will then be added to the original expiration date and not extended again.
What kind of fitness classes do you offer to members?
We have a variety of fitness classes from aqua and strength training to stretching, yoga and everything in between.
What does a fitness membership come with?
All memberships come with full use of the facility along with fitness classes and special resort-wide discounts.
Do you have a monthly billing option?
Yes, members can set up a monthly payment plan.
Do you have personal trainers?
Yes, we have very knowledgeable fitness staff who can assist you with all of your personal fitness needs.
Do you have lockers available to use for members?
Yes, all members are able to use one of our electronic lockers while at WELL Spa + Salon + Fitness Center.
Can I bring a friend for the day if I am a member?
Yes, all members can bring in guests for a daily fee of $10 (M-Th) or $20 (Fri-Sun).
Can I bring in my children if I am a member?
No, the WELL Spa + Salon + Fitness Center is a 16+ facility so children under this age will not be permitted to use the facility.
What if I purchase a membership and then for some reason I am unable to utilize it for a long period of time?
All spa members may choose to suspend their memberships one time during the course of the membership for illness, extended vacation, death or other personal reasons for a minimum of six weeks and a maximum of six months, at which point the unused time will be added to the end of your membership.
What kind of fitness classes do you offer to members?
We have a variety of fitness classes from aqua and strength training to stretching, yoga and everything in between.
Do I need a reservation to dine at a restaurant?
Reservations are highly recommended as the restaurants are popular with resort and community guests. Call (262) 249-4788 or make a reservation online for Geneva ChopHouse, Ristorante Brissago, or Grand Cafe.
Do restaurants accommodate guests with food allergies or special diets?
Yes. Our restaurants offer vegetarian, vegan and gluten-free dining options. Prior to your meal, please let your server know of any food allergies including gluten, nut, shellfish, etc.
Are the restaurants at grand geneva open to the public?
Yes. Our restaurants, cafe, night club and lounge are open to the public.
How do I order room service?
An In-Room Dining menu is provided in your guest room. Room service is available daily 7am-10pm. Call (262) 249-4788 to order room service.
Can I arrange to have chocolate truffles or a bottle of champagne sent to my room?
Yes. You can select from a variety of food and drink options through In-Room Dining or Gifts for Guest program. Call (262) 249-4788 to order.
How can I reserve a private table for my group?
Our restaurants can accommodate private dining for groups up to 40 people. Geneva ChopHouse, Ristorantè Brissago and Grand Café offer custom room setup options for your event. Our group coordinator will work with you to ensure the room fits your specific needs. To learn more, contact (262) 249-4788.
Can I host my wedding rehearsal in a restaurant?
Yes. Both Ristorantè Brissago and Geneva ChopHouse welcome rehearsal dinners and small wedding receptions of 16 to 40 guests.
Where is grand geneva resort & spa located?
Our resort is located at 7036 Grand Geneva Way at Highways 50 East and 12 in Lake Geneva, Wisconsin. Get Directions
What is the mailing address for the resort?
7036 Grand Geneva Way
Lake Geneva, Wisconsin 53147
How can I purchase gift cards?
Gift cards for Grand Geneva can be purchased at the Main Lodge front desk, White River Collective Shop, and Golf Shop. You can also purchase gift cards online. Gift cards can be used for accommodations, dining, shopping, golf and spa services. They may not be used to purchase additional gift cards. No refunds, returns or balance transfers. Protect a gift card and treat it as you would cash, as Marcus Hotels & Resorts is not responsible for lost or stolen gift cards. Gift cards have no expiration date or fees associated with its use.
Is parking available?
Yes. Surface parking is available, as well as complimentary valet parking at the Main Lodge.
Can I smoke at the resort?
In accordance with state law, our resort is a smoke-free facility. There will be a $250 cleaning fee charged to your account for smoking in any guest room or on patios or balconies. Smoking is restricted to 25 feet from a building per State Fire Code.
What is prohibited on resort grounds?
The following is not allowed on property:
Drones (except pre-approved for weddings and events), hoverboards, skateboards and scooters, hunting and fishing, tent camping and RVs.
Are firearms permitted on resort grounds?
Yes. Firearm owners with legal concealed carry licenses are allowed on the property. Every guest room has an in-room safe for gun storage.
Do you offer AAA or military discounts?
Yes. We offer AAA and military members, as well as government employees, a 15% discount off our best available rate during your stay. Learn more about our military discounts on rooms, meetings and events. The AAA discount is applied while booking your stay.
Can I request a donation for my organization or event?
Yes. Our resort is dedicated to giving back to our local community. Email info@grandgeneva.com with information about your organization, event and request.
Where can I charge my electric car?
Grand Geneva is proud to be the first Midwest resort to offer an electric car charging service free of charge to visitors in efforts to reduce our carbon footprint. You'll find Tesla charging stations near the WELL Spa. Please ask for assistance at the bell desk. Charging cords are not provided.
Can I use the waterpark?
Yes. Grand Geneva guests may purchase half-day waterpark passes to Moose Mountain Falls Waterpark for $30 per person, plus tax, based on availability. Passes are not available on New Year's Eve and pass prices may increase during holiday periods and spring break periods. During high-demand periods, passes may sell out and therefore are sold on a first-come, first-serve basis. Passes are required for all guests over the age of 12 months. Observer passes can be purchased for $5, depending on availability at the waterpark.
Is there childcare available?
Grand Geneva does not provide on-site child care.
Is there a Concierge service?
Yes. You can reach the concierge by calling (262) 248-8811 extension 3121. The concierge desk is located in the lobby of the Main Lodge and will be happy to assist you with making plans during your stay.
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